14 August 2020

Receptionist jobs are in demand in Australia

Retail assistants and receptionists are among the most in-demand job roles currently available in Australia, latest employer figures show.

Managers, child carers and delivery drivers are also in high demand, according to the latest Jobs in Demand Employer Survey, released this week.

More than 20 per cent of employers surveyed are currently looking to hire new employees.

The figures, taken from surveys carried out from July 6 to July 31, come as unemployment levels rise in most states and territories across Australia due to the impact of the COVID-19 coronavirus.

A survey carried out in June ranked child carers as the most in-demand job ahead of retail assistants and receptionists.

Delivery drivers is the highest ranked new role on the list. Box and container packers is also high in demand compared to the previous survey.

Most in demand jobs in July 2020

Most in demand jobs in June 2020

  1. Retail assistants
  2. Receptionists
  3. Managers
  4. Child Carers
  5. Delivery Drivers
  6. Truck Drivers
  7. Sales Representatives
  8. Box and Container Packers
  9. Dental Assistants
  10. Registered Nurses
  11. Nursing Support and Personal Care Workers
  12. General Clerks
  1. Child carers
  2. Retail assistants
  3. Receptionists
  4. Truck drivers
  5. Managers
  6. Sales reps
  7. Dental assistants
  8. Metal fabricators and Welders
  9. Registered Nurses
  10. Aged and disabled carers
  11. Metal fitters and machinists
  12. Motor mechanics









Employer in a warehouse

The Australian Government’s National Skills Commission carried out the survey of 1600 employers in industries likely to be experiencing a high demand for goods and services.

Five industries were targeted in the research - Health Care and Social Assistance; Transport, Postal and Warehousing; Manufacturing; Retail Trade; and Wholesale Trade.

Across the businesses of the 1600 employers who took part in the survey, there were 1170 vacant positions.

When asked what difficulties they face with hiring new workers, employers said the three biggest challenges were a lack of experience, the impact of COVID-19 and a lack of applicants.

When asked about the skills and qualifications needed to fill the roles, the survey revealed most roles required no formal qualifications.

Around 15% needed a Certificate III qualification and less than 10% needed a driver’s licence.

Read more about the latest jobs in demand and the labour markets across Australia at the Labour Market Information Portal.

APM team helping job seekers

Need help finding a job? Now’s the right time to speak to us

Despite the increase in unemployment due to COVID-19, employers across Australia are still hiring, and APM Employment Services know how to help you find them.

Injury, illness or disability and want to work?

If you’re looking for work and are living with an injury, health condition or disability, get in touch with our team to see if you can join one of our free programs to help you find the life-changing job you need.

Register here or head to our Facebook page to take our eligibility quiz. You can also call us on 1800 276 276 to find out more.

Need to hire staff for your business? 

This month’s survey showed how many employers can’t find job seekers to apply for their vacancies and others don’t have the required training.

At APM we work with thousands of ready-to-work job seekers every week.

Our no-cost recruitment service can match suitable job seekers to the roles you need filled, plus we can access job-specific training for eligible employees.

By hiring with APM you can also access wage subsidies of up to $10,000 for eligible job seekers.

Speak to your local APM office to find out more about finding the right job seeker for your team, fast.


Corey Stephenson
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