APM is Australia’s largest provider of Disability Employment Services 

With contracts in 92 out of 110 designated Employment Service Areas, (ESAs) we operate in more locations than any other provider. In many ESAs we deliver multiple contracts.

Disability Employment Services (DES) is made up of two programs:

  1. Disability Management Service (DMS) supports people with an injury, health condition or disability, to find a job and stay in employment with occasional support.

  2. Employment Support Service (ESS) helps people with a permanent or long-term disability or health condition to find and keep a job with regular, ongoing support.

Across the 92 ESAs, we deliver 100 Disability Management Service contracts and 92 contracts for Employment Support Service.
 

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What are Star Ratings?

Star Ratings are given out for each contract an employment service provider delivers.

This usually means the provider gets a rating on their performance in every region or Employment Services Area they deliver the contract. The more stars, the better the performance.

Disability Employment Services Star Ratings are issued by the Department of Social Services.
 

What do Star Ratings mean?

Providers with higher star ratings are better at finding long-term jobs for their job seekers.

If you’re a job seeker in a region or area with multiple providers to choose from, you can see which one is currently more successful at helping people find lasting employment.

If you’re an employer, you can see which provider is ranked best at supporting job seekers into work and helping them succeed as part of your team.

APM receives Star Ratings for Disability Employment Services and jobactive programs.

Ratings go from 5 stars down to 1 star and are typically announced every three months.

You can learn more about the Disability Employment Services Star Ratings here.  

APM's Star Ratings

The latest Star Ratings for Disability Employment Services providers are based on the performance of their services from June to September 2020.

 

The national average Star Rating for September 2020 across all Disability Employment Services providers was 3.

APM had 192 contracts rated with an overall average of 3.67.
You can find your local APM Employment Services team for Disability Employment Services on our locations page.

APM currently has

  • 38 regions with a Star Rating of 5
  • 58 regions with a Star Rating of 4
  • 92 regions with a Star Rating of 3
  • 4 regions with a Star Rating of 2

Star Ratings of the 10 largest Disability Employment Services providers for September 2020

 

 

 

Disability Management Service (DMS) providers

Total contracts

Contracts rated

Average rating

Change from June 2020

  1.  

APM Employment Services

100

100

3.65

+0.0700

  1.  

Atwork Australia Pty Ltd

61

61

2.6885

+0.0164

  1.  

MAX Employment

57

56

3.1607

0.0000

  1.  

OCTEC

55

54

3.1930

-0.4043

  1.  

AimBig Employment

82

47

3.2549

-0.0476

  1.  

WISE Employment Ltd

42

42

3.5

+0.0886

  1.  

MatchWorks

38

37

2.7778

+0.1600

  1.  

Joblife Employment

25

25

2.1818

+0.2383

  1.  

PeoplePlus

32

25

2.3462

+0.0700

  1.  

Sarina Russo Job Access

22

22

3.2273

+0.0164



 

 

Employment Support Service (ESS) providers

Total contracts

Contracts rated

Average rating

Change from June 2020

1.
APM Employment Services 92 92 3.7065 +0.1413
2. Atwork Australia Pty Ltd 58 58 2.7586 0.0000
3. OCTEC 55 55 3.4545 +0.0286
4. MAX Employment 54 53 3.1509 +0.0377
5. CoAct 48 46 3.0000 +0.1200
6. WISE Employment Ltd 43 43 3.2558 +0.0698
7. MatchWorks 37 35 2.6000 +0.0857
8. Joblife Employment 25 25 2.2400 +0.1200
9. PeoplePlus 32 25 2.0800 -0.0033
10. Job Prospects 22 22 2.6818 0.0000
 


 

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