APM is Australia’s largest provider of Disability Employment Services 

With contracts in 92 out of 110 designated Employment Service Areas, (ESAs) we operate in more locations than any other provider and in many ESAs our teams deliver multiple contracts.

Disability Employment Services (DES) is made up of two programs:

  1. Disability Management Service (DMS) supports people with an injury, health condition or disability, to find a job and stay in employment with occasional support.

  2. Employment Support Service (ESS) helps people with a permanent or long-term disability or health condition to find and keep a job with regular, ongoing support.

Across the 92 ESAs, we deliver 100 Disability Management Service contracts and 92 contracts for Employment Support Service.

 

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APM's Star Ratings

The latest Star Ratings for Disability Employment Services providers are based on the performance of their services from January to March 2020.

 

The national average Star Rating for March 2020 across all Disability Employment Services providers was 3.

APM had 191 contracts rated with an overall average of 3.51.

You can find your local APM Employment Services team for Disability Employment Services on our locations page.

APM currently has

  • 38 regions with a Star Rating of 5
  • 36 regions with a Star Rating of 4
  • 104 regions with a Star Rating of 3
  • 12 regions with a Star Rating of 2
  • 1 region with a Star Rating of 1

Star Ratings of the 10 largest Disability Employment Services providers for March 2020

 
 

Disability Management Service (DMS) providers

Total contracts

Contracts rated

Average rating

  1.  
APM Employment Services 100 99 3.4545
  1.  
AimBig Employment 90 36 4.0556
  1.  
Atwork Australia Pty Ltd 61 61 2.6230
  1.  
MAX Employment 58 57 3.1930
  1.  
OCTEC 55 51 3.2549
  1.  
WISE Employment Ltd 42 42 3.5
  1.  
MatchWorks 38 36 2.7778
  1.  
PeoplePlus 32 22 2.1818
  1.  
Joblife Employment 26 26 2.3462
  1.  
Sarina Russo Job Access 22 22 3.2273

 

 

Employment Support Service (ESS) providers

Total contracts

Contracts rated

Average rating

  1.  
APM Employment Services 92 92 3.5761
  1.  
Atwork Australia Pty Ltd 58 58 2.6897
  1.  
OCTEC 55 54 3.5185
  1.  
MAX Employment 55 54 3.1111
  1.  
CoAct 50 50 2.8400
  1.  
WISE Employment Ltd 43 43 3.2558
  1.  
MatchWorks 37 34 2.5588
  1.  
PeoplePlus 32 21 2.1429
  1.  
AimBig Employment 26 18 3.7222
  1.  
Joblife Employment 26 26 2.0769


 

What are Star Ratings?

Star Ratings are given out by the Australian Government for each contract an employment service provider delivers.

This usually means the provider gets a rating on their performance in every region or Employment Services Area they deliver the contract.

Disability Employment Services Star Ratings are issued by the Department of Social Services.
 

What do Star Ratings mean?

Ratings go from 5 stars down to 1 star and are typically announced every three months.

Providers with higher star ratings are better at finding long-term jobs for their job seekers.

So if you’re a job seeker in a region or area with multiple providers to choose from, you can see which one is currently more successful at helping people find lasting employment.

If you’re an employer, you can see which provider is ranked best at supporting job seekers into work and helping them succeed as part of your team.

APM receives Star Ratings for Disability Employment Services and jobactive programs.

You can learn more about the Disability Employment Services Star Ratings here.  

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