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Meet Bryn

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Bryn smiling

Register for APM Disability Employment Services

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A boost in confidence has opened a world of possibilities for Bryn

Bryn has a communication and learning disability, which had deeply affected his confidence when it came to finding a job.

"If something happens really fast and I don’t quite hear it right I might need to question whoever is asking me to say it again or show me how to do it."

The support he has received in his role at a large Perth hotel as part of stewarding team, has seen him do nothing short of flourish.

In just a short time, he has built remarkable self-confidence.

Read a full transcript of this video. 

"APM helped me present myself in the best way possible"

A valued member of the team

Bryn is part of the stewarding team who look after over 20 function rooms and five large kitchens, a role requires him to be friendly, efficient and thorough while working as part of a busy team.

His employer Wendelin remarks on his “absolutely brilliant temperament” and how “he fits in so well” with his team members.

From the time Bryn’s APM Employment Consultant first saw him the positive change in him is outstanding.

“Bryn has changed dramatically, from the very shy, no confidence young man that came into my office for that first appointment” she said “he’s grown in such a massive way. With that confidence, it’s given him a whole lease of life.”

Bryn relies on being consistent – which applies to his appointments, catchups with his APM Consultant and his work shifts – he has found immense value in having a good routine in place for day-to-day life.

This has positive overflow effects in his work ethic “he’s friendly but then just gets on with the task at hand” Wendelin says “He’s very conscientious and sees things through to the end.”

Wendelin also places high value on diversity in his kitchen(s).

“I think it gives a really nice balance and a lot of meaning to work as well, especially for all the other team members. Kitchens are always extremely diverse, multi-cultural working environment” he said.

Bryn in the workplace

"It's given me a sense of direction"

Skills for a bright future

Taking the time and energy to developing some all-important professional skills has paid off for Bryn.

Working on his job interview technique, personal presentation and building a resume will set him up well for his future endeavours.

“APM provided some great options of where I could work” Bryn said “they understood my situation and understood the learning difficulties I had.”

Knowing he can ask for help when he needs it at work, coupled with the support of his network, he has adapted to working life and is optimistic about the future.

"I feel very happy to be (at work) and it makes me feel good to see happy customers when I work."

APM continues to support job seekers throughout the COVID-19 pandemic, placing job seekers in a range of roles which suit their abilities.

Register below to find out if you’re eligible for one of our dedicated support programs:

Register now

Are you eligible for Disability Employment Services?

You can join APM for Disability Employment Services through Centrelink.

When you visit Centrelink, they carry out an employment assessment and if you're eligible, they will recommend you to a Disability Employment Services provider. Remember to ask to join APM so you get the best service when searching for employment.

To be eligible for Disability Employment Services, you must be:

  • An Australian resident aged from at least 14 to pension age
  • Receiving an income support payment, disability support pension, an NDIS participant or an eligible school leaver
  • Able to work between eight to 30 hours per week (with support when required)
  • Not studying full time (unless you’re an eligible school leaver)
  • Not already working at or above your assessed work capacity

If you're already receiving an income support payment, you can also register with us directly.

If you’re with another provider, but would like to change to APM, contact us and our teams will be happy to speak to you.

When you visit Centrelink, they carry out an employment assessment and if you are eligible, they will recommend you to a Disability Employment Services provider.

Remember to ask to join APM so you get the best service when searching for employment.

If you’re with another Disability Employment Services provider, but would like to change to APM, contact us and our teams will be happy to speak to you.

Register now

Frequently asked questions

APM is the largest provider of Disability Employment Services in Australia.


With more than 500 locations across the country we help more people into work than anyone else.


We know how hard it is to find work when you’re facing other challenges. We don’t just want you to find a job, we want to help you change your life for the better.


When you come to APM we get to know you so we can help you get the support that’s right for you.


We help you set realistic goals and keep you focused on finding a job that works for you.


There’s a job out there for you.


Let’s go find it.

Disability Employment Services (DES) is an initiative by the Australian Government to help people with an injury, illness or disability find and keep a job.


This can include helping people to:

  • manage health issues that may be making it hard to get work
  • identifying their strengths and work capabilities
  • developing skills for jobs and being part of a workplace
  • succeed when they start a new job with further information and support

APM is Australia’s largest contracted provider of Disability Employment Services and we deliver support programs to eligible people across the country.

You can join APM for Disability Employment Services through Centrelink.


When you visit Centrelink, they carry out an employment assessment and if you're eligible, they will recommend you to a Disability Employment Services provider. Remember to ask to join APM so you get the best service when searching for employment.


To be eligible for Disability Employment Services, you must be:

  • An Australian resident aged from at least 14 to pension age
  • Receiving an income support payment, disability support pension, an NDIS participant or an eligible school leaver
  • Able to work between eight to 30 hours per week (with support when required)
  • Not studying full time (unless you’re an eligible school leaver)
  • Not already working at or above your assessed work capacity

If you're already receiving an income support payment, you can also register with us directly.



If you’re with another provider, but would like to change to APM, contact us and our teams will be happy to speak to you.

When you register with APM for Disability Employment Services, we will contact you to confirm your eligibility and invite you for your first appointment.


You will get a local employment consultant who knows the employers, businesses and job opportunities near you.


They will listen to you and build a plan that takes into account your health, personal circumstances, interests and any skills or experience you may have.


Your plan will be unique to you and include steps to help with:

  • building your confidence
  • writing your resume and job applications
  • searching for suitable jobs with potential employers
  • preparing for interviews
  • access to services to manage health issues or barriers to work

With APM, you get the support, you get the skills and you get the rewards of having a valuable job.

Don’t miss out on a program made just for you, by one of Australia’s best-rated providers.


APM has some of the highest job placement rates in the country.


You can transfer to your nearest APM team in three easy steps:

  1. Call the National Customer Service Line on 1800 805 260
  2. Ask to transfer to APM
  3. Accept our invite to your first meeting

Join the thousands of APM job seekers who change their lives every year by finding valuable employment.

APM is Australia's largest provider of Disability Employment Services and we have more than 500 locations nationwide.


You can find your nearest APM team on our Find Us page.

Speak to us about opening your door to employment

Register now