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Standards and accreditations

At APM, we're dedicated to the highest levels of quality, safety, and integrity in all our services.

Our adherence to a comprehensive set of standards and accreditations reflects our commitment to excellence and continuous improvement.

These benchmarks are not just formalities, they are integral to our mission of delivering exceptional health and human services globally.

APM Sustainability Report

More details about APM's Standards and Accreditations can be found in our Sustainability Report. 

This report highlights the impact we make through the work we do every day and the way we conduct ourselves with a strong commitment to environmental and social governance.

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APM Sustainability Report on a computer screen

Standards

  • National Standards for Disability Services (NSDS)
  • NDIS Practice Standards and NDIS Code of Conduct
  • Nationally Consistent Approval Framework for Workplace Rehabilitation Providers (Australia)
  • Government guidelines for material contracts
  • The Tripartite Standards for Progressive Employment Practices (Singapore)


Key Accreditations

  • Quality Assurance Framework (QAF) for Workforce Australia
  • ISO 9001 Quality Management Systems
  • ISO 45001 Occupational Health and Safety Management Systems
  • ISO/IEC 27001:2013 and DESE Information Security Systems Scheme Issue 1 (Right Fit for Risk)
  • Cyber Essentials Accreditation and ISO 27001 Information Security Management Accreditation (UK)
  • SOC2 Accreditation (Canada)
  • Australian Skills Quality Authority (ASQA) Accreditation

Memberships and Associations

  • Australian Network on Disability
  • Business Disability Forum (UK)
  • Disability Confident Employer
  • Disability Employment Australia
  • Diversity Council of Australia
  • Employment Related Services Association (UK)
  • European Commission PARES Network
  • EU Public Employment Service Stakeholder Forum
  • International Labour Organisation Global Business Disability Network
  • National Disability Services
  • National Employment Services Association
  • OECD Local Employment and Economic Development (LEED) Forum
  • Reconciliation Australia
  • The Valuable 500
  • World Association of Public Employment Services

Why standards and accreditations matter

Ensuring quality and safety

  • Standards like the ISO 9001 Quality Management Systems and ISO 45001 Occupational Health and Safety Management Systems ensure that our processes meet rigorous international criteria, guaranteeing the highest quality and safety for our clients and employees.

Building trust and credibility

  • Accreditations from reputable bodies such as the Australian Skills Quality Authority (ASQA) and the Cyber Essentials Accreditation in the UK demonstrate our compliance with industry best practices, enhancing trust and credibility with our stakeholders.

Driving continuous improvement 

  • By adhering to frameworks like the Quality Assurance Framework (QAF) for Workforce Australia and the NDIS Practice Standards, we commit to ongoing evaluation and enhancement of our services, ensuring we meet and exceed the evolving needs of our clients.

Promoting inclusivity and diversity 

  • Our memberships with organisations such as the Diversity Council of Australia and the International Labour Organisation Global Business Disability Network underscore our dedication to fostering inclusive and diverse workplaces.

These standards and accreditations are more than just symbols of compliance - they are the foundation of our promise to deliver reliable, high-quality services that make a meaningful difference in the lives of those we serve.

Key policies