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Meet Clyde

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Clyde holding glassware

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Meet Clyde.

After the devastating experience of losing his job, he found it difficult to look for work again.

The sudden loss of regular work and income affected his confidence, and he was living with anxiety and depression.

Unable to make it to the stage of getting a job interview, his support network encouraged him to reach out for help.

The day he walked into APM’s Gosnells office would also be the same day he met the CROWNability team.

And that was the day life started to change for the better.

Read a full transcript of this video. 

"I’ve got more purpose now"

Always got a smile on his face

Clyde was hired as a Bar Useful at Crown Perth through the CROWNability program.

He’s found his casual working schedule has had beneficial effects in several areas of his life.

Developing a routine, having extra income, and feeling happy and confident when he catches up with people socially have been some of the immediate benefits for him.

His support network saw the positive change in him.

“My friends and family are really happy for me“ Clyde said.

“I feel like I fit in, I’ve got more to talk about than not having a job.”

APM Employer Account Manager Kerrilee recalls meeting Clyde for the first time.

“Straight away I saw he was passionate, and he was a hard worker - he just wanted someone to give him a chance.”

She saw how he’d lost his confidence and got to work updating his resume and organised a meet and greet with Crown Perth for the same day.

A perfect partner for APM Employment Services, the CROWNability program is about ensuring people with disability are given every opportunity to gain employment and build meaningful careers.

Supported by APM, this national initiative provides tailored support for job seekers and managers through measures like job matching and post-placement support.

On a regular shift for Clyde he will be moving around the venue cleaning and stocking Crown’s bars.

He’s a friendly face on the gaming floor as he collects used glassware and bottles, frequently chatting to patrons while he goes about his work.

“I get to work with some really great people and that helps a lot” Clyde said.

Engaging with his colleagues and Crown patrons now comes a lot more easily to him.

“I was more of a closed in person before, now I’m able to talk to people and associate with customers, it’s really nice.”

Clyde speaking with a woman on a white couch

"I get to work with some really great people"

Supported and thriving at work

Clyde secured his role supported by the Disability Employment Services program, delivered by APM.

APM Employment Services has supported more than 120,000 job seekers with an injury, illness, or disability into work over the last two years.

“With APM’s help it was a lot easier to get opportunities” Clyde said.

Even after successfully getting a job, APM continue to stay in touch with him as part of his post-placement support.

“They look after me.”

“It feels like I’ve got someone who has my back and looks after me” Clyde added.

Businesses who prioritise inclusion in their recruitment practices are enabling better lives for people with injury, illness, or disability.

Giving employees like Clyde the visibility and opportunity to work has wide-reaching benefits.

Kerrilee can see the impact employment has had on Clyde’s life.

“Just the way he presents, he’s always got a smile on his face, the way he carries himself “she observed.

“It’s completely changed his life.”

Building his customer service skills is just one of the ways Clyde is taking steps towards a successful career path.

And he agrees.

“I’m really happy to see what the future holds for me.”

Register now
Clyde holding glassware

"With APM’s help it was a lot easier to get opportunities"

Are you eligible for Disability Employment Services?

You can join APM for Disability Employment Services through Centrelink.

When you visit Centrelink, they carry out an employment assessment and if you're eligible, they will recommend you to a Disability Employment Services provider. Remember to ask to join APM so you get the best service when searching for employment.

To be eligible for Disability Employment Services, you must be:

  • An Australian resident aged from at least 14 to pension age
  • Receiving an income support payment, disability support pension, an NDIS participant or an eligible school leaver
  • Able to work between eight to 30 hours per week (with support when required)
  • Not studying full time (unless you’re an eligible school leaver)
  • Not already working at or above your assessed work capacity

If you're already receiving an income support payment, you can also register with us directly.

If you’re with another provider, but would like to change to APM, contact us and our teams will be happy to speak to you.

When you visit Centrelink, they carry out an employment assessment and if you are eligible, they will recommend you to a Disability Employment Services provider.

Remember to ask to join APM so you get the best service when searching for employment.

If you’re with another Disability Employment Services provider, but would like to change to APM, contact us and our teams will be happy to speak to you.

Register now

Frequently asked questions

APM is the largest provider of Disability Employment Services in Australia.

With more than 500 locations across the country we help more people into work than anyone else.

We know how hard it is to find work when you’re facing other challenges. We don’t just want you to find a job, we want to help you change your life for the better.

When you come to APM we get to know you so we can help you get the support that’s right for you.

We help you set realistic goals and keep you focused on finding a job that works for you.

There’s a job out there for you.

Let’s go find it.

Disability Employment Services (DES) is an initiative by the Australian Government to help people with an injury, illness or disability find and keep a job.

This can include helping people to:

  • manage health issues that may be making it hard to get work
  • identifying their strengths and work capabilities
  • developing skills for jobs and being part of a workplace
  • succeed when they start a new job with further information and support

APM is Australia’s largest contracted provider of Disability Employment Services and we deliver support programs to eligible people across the country.

You can join APM for Disability Employment Services through Centrelink.

When you visit Centrelink, they carry out an employment assessment and if you're eligible, they will recommend you to a Disability Employment Services provider. Remember to ask to join APM so you get the best service when searching for employment.

To be eligible for Disability Employment Services, you must be:

  • An Australian resident aged from at least 14 to pension age
  • Receiving an income support payment, disability support pension, an NDIS participant or an eligible school leaver
  • Able to work between eight to 30 hours per week (with support when required)
  • Not studying full time (unless you’re an eligible school leaver)
  • Not already working at or above your assessed work capacity

If you're already receiving an income support payment, you can also register with us directly.

If you’re with another provider, but would like to change to APM, contact us and our teams will be happy to speak to you.

When you register with APM for Disability Employment Services, we will contact you to confirm your eligibility and invite you for your first appointment.

You will get a local employment consultant who knows the employers, businesses and job opportunities near you.

They will listen to you and build a plan that takes into account your health, personal circumstances, interests and any skills or experience you may have.

Your plan will be unique to you and include steps to help with:

  • building your confidence
  • writing your resume and job applications
  • searching for suitable jobs with potential employers
  • preparing for interviews
  • access to services to manage health issues or barriers to work

With APM, you get the support, you get the skills and you get the rewards of having a valuable job.

Don’t miss out on a program made just for you, by one of Australia’s best-rated providers.

APM has some of the highest job placement rates in the country.

You can transfer to your nearest APM team in three easy steps:

  1. Call the National Customer Service Line on 1800 805 260
  2. Ask to transfer to APM
  3. Accept our invite to your first meeting

Join the thousands of APM job seekers who change their lives every year by finding valuable employment.

APM is Australia's largest provider of Disability Employment Services and we have more than 500 locations nationwide.

You can find your nearest APM team on our Find Us page.

There are jobs out there. 

We can help you find them.

Register now