Participant handbook

What's inside?

The Disability Employment Services Participant Handbook is your go-to guide for understanding and succeeding in the DES program.

Here’s a brief overview of what you’ll find inside:

• Our Promise to You: Learn about our commitment to treating you with respect and providing personalised support tailored to your unique circumstances.
• Your Team: What to expect from your dedicated employment consultant who will work with you one-on-one to help you achieve your employment goals.
• Program Overview: Understand who we are, how we can help you, and the role of Centrelink in your journey.
• Building Your Job Plan: Guidance on creating a personal job plan that focuses on your strengths, capabilities, and employment goals.
• Finding the Right Job: How we help you identify suitable job opportunities, prepare for job interviews, and access training and community support.
• On-the-Job Support: Discover the ongoing support available to you once you secure employment, including workplace assessments and modifications.
• Your Rights and Responsibilities: Important information about your rights, mutual obligations, and how to report changes to your income to Centrelink.
• Feedback and Complaints: How to provide feedback, make complaints, and contribute to improving our services.
• Useful Links: Access additional resources and contact information for further support.