Andrew serves up success with support, training, and a new role

When you go out for coffee, good customer service is vital for an enjoyable experience.

And that’s something coffee drinkers at one Western Australia café can always rely on when Andrew is there.

The passionate team member of Dome in Yanchep is a popular presence in the café.

It was a challenging path to securing employment for Andrew.

Born with Down syndrome, Andrew was eager to find a supportive employer who would value his skills.

He had previously worked in hospitality but lost his job when his former workplace closed.

That’s when he came to APM Employment Services for help through Disability Employment Services.

When Andrew met APM Employment Consultant Kaye, his determination was clear.

Kaye helped Andrew update his resume and write a cover letter showcasing his hospitality experience.

Andrew also wanted to learn new skills, so Kaye enrolled him in a barista course.

With his updated resume, Andrew was ready to find the perfect job.

Kaye contacted the owner of Dome, a local café, and shared Andrew's skills and experience.

The café owner was impressed and invited Andrew for a paid work trial.

Andrew's skills and work ethic shone during the trial, and he was offered a new job as a café all-rounder.

Since then Kaye has continued to support both Andrew and his employer to ensure they have everything they need.

After several months in secure employment Andrew is thriving in his new role and is now saving money for a holiday.

Andrew's story shows the potential of people with disability to succeed in the workplace with the right support.

About Disability Employment Services

If you have a disability, injury or health condition, we know that doesn’t define you.  

If you’re eligible for Disability Employment Services (DES), speak to APM Employment Services for help finding meaningful and fulfilling employment, and to get you to where you want to be.

Your support is unique to you, your goals, and the type of work you’re interested in. It may include:

• help to prepare for work
• job-specific training
• access to health or other local support services

You’ll also get support to search and apply for jobs.

When you’re ready to work, we’ll help with interviews and meeting local employers too.

When you start work, we may also help with on-the-job training, access to tools, uniforms or assistance with transport costs.

Chat with us today and choose what defines you – including a job you love.

Call 1800 276 276 or click Register now below to get started.