Meet Julie

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Meet Julie

Next time you pause at roadworks, you could have been waved on by one of the happiest traffic controllers we know.

Meet Julie.

After injuring her right arm, Julie lives with several tears in a tendon in her arm and shoulder, which limits her movement.

This injury has made it challenging for her to find a role which accommodated her needs.

After a negative experience with a previous agency prior to APM, she was uncertain if she would be able to find paid work to support herself.

"I was really negative" Julie recalls "I sat down at my Consultant's desk and I had my arms crossed, I felt all anxious and hesitant because of my prior experiences."

"After I while I felt really at ease" she said "she reassured me that she was actually going to help me."

Read a full transcript of this video. 

"They were so supportive"

The support she needed

Julie was open-minded about the kind of role she was after, and when the opportunity to train as a traffic controller arose – Julie was thrilled.

Her Employment Consultant was able to quickly organise with for her to complete the required trainings for traffic control.

Within a week, I was off doing the training courses she said.

The support she received through Disability Employment Services program to secure a role means everything to me" Julie said.

"I’ve wanted to work for so long and it wasn’t until I went to APM that I realised it could happen. Prior to that, I had no hope, I was on the verge of having a nervous breakdown."

When she broke the news of securing her role to her Employee Consultant, she remembers them jumping for joy with her.

“You’ve got no idea what that kind of support means to you, after almost six years out of work, it was just lovely, and they were so supportive”

After raising six children, years of struggling to make ends meet meant she nearly lost her home of 30 years, Julie has some peace of mind and is excited about her future.

Securing employment has enabled Julie to continue to support her family, maintain her wellbeing - and even buy some gifts for her first Great-Grandchild!

Julie at the office

"I feel like a new person"

More than a job

Julie’s six children and friend have seen huge positive changes in her – and she agrees!

“I feel like a new person” she said “I’m excited to pay some things off and start saving for a holiday.”

When asked where she would go, Julie responded “I’m going to go to Italy to see my sister and some extended family who I haven’t seen in decades.”

Register below to find out if you’re eligible to for one of our support programs, and APM can support you into a more exciting future, like Julie.

Frequently asked questions

APM is the largest provider of Disability Employment Services in Australia.


With more than 500 locations across the country we help more people into work than anyone else.


We know how hard it is to find work when you’re facing other challenges. We don’t just want you to find a job, we want to help you change your life for the better.


When you come to APM we get to know you so we can help you get the support that’s right for you.


We help you set realistic goals and keep you focused on finding a job that works for you.


There’s a job out there for you.


Let’s go find it.

Disability Employment Services (DES) is an initiative by the Australian Government to help people with an injury, illness or disability find and keep a job.


This can include helping people to:

  • manage health issues that may be making it hard to get work
  • identifying their strengths and work capabilities
  • developing skills for jobs and being part of a workplace
  • succeed when they start a new job with further information and support

APM is Australia’s largest contracted provider of Disability Employment Services and we deliver support programs to eligible people across the country.

You can join APM for Disability Employment Services through Centrelink.


When you visit Centrelink, they carry out an employment assessment and if you're eligible, they will recommend you to a Disability Employment Services provider. Remember to ask to join APM so you get the best service when searching for employment.


To be eligible for Disability Employment Services, you must be:

  • An Australian resident aged from at least 14 to pension age
  • Receiving an income support payment, disability support pension, an NDIS participant or an eligible school leaver
  • Able to work between eight to 30 hours per week (with support when required)
  • Not studying full time (unless you’re an eligible school leaver)
  • Not already working at or above your assessed work capacity

If you're already receiving an income support payment, you can also register with us directly.



If you’re with another provider, but would like to change to APM, contact us and our teams will be happy to speak to you.

When you register with APM for Disability Employment Services, we will contact you to confirm your eligibility and invite you for your first appointment.


You will get a local employment consultant who knows the employers, businesses and job opportunities near you.


They will listen to you and build a plan that takes into account your health, personal circumstances, interests and any skills or experience you may have.


Your plan will be unique to you and include steps to help with:

  • building your confidence
  • writing your resume and job applications
  • searching for suitable jobs with potential employers
  • preparing for interviews
  • access to services to manage health issues or barriers to work

With APM, you get the support, you get the skills and you get the rewards of having a valuable job.

Don’t miss out on a program made just for you, by one of Australia’s best-rated providers.


APM has some of the highest job placement rates in the country.


You can transfer to your nearest APM team in three easy steps:

  1. Call the National Customer Service Line on 1800 805 260
  2. Ask to transfer to APM
  3. Accept our invite to your first meeting

Join the thousands of APM job seekers who change their lives every year by finding valuable employment.

APM is Australia's largest provider of Disability Employment Services and we have more than 500 locations nationwide.


You can find your nearest APM team on our Find Us page.

Speak to us about opening your door to employment