Ngaire and APM Employment Services transcript

Ngaire: My name is Ngaire. I'm 35, and I moved to the Barossa roughly two years ago. I was living in the city, trying to get back into work, having severe anxiety and really struggling to find a job network provider that I could work with that suited my needs and actually cared about the things I was going through. So I heard about APM and got in touch with them. They were open to working with me and my barriers and where I felt comfortable, especially getting back into work. There wasn't so much okay, I'm going to be full speed ahead straight away, it was let's ease you back into this. Let's get you comfortable. Let's think about the things that are going to work for my situation. So I met with APM and within a couple of weeks, I was getting constant communication and phone calls about “Hey, I've got this opportunity.” “What do you think about this?”, one of them being Luvenit. And I had a phone interview, I think, within two days, and it was pretty quick. And then the next day I was working for them.

Adam: I’ve worked with Louise and Zoe from Luvenit for a couple of years now, just very flexible employers and very understanding of taking candidates on that need that extra support.

So even though maybe the skillsets didn't completely match, I felt, the personalities would really match. And she would excel.

Zoe: Luvenit is an in-home support business, but we also provide cleaning for function rooms and accommodation such as The Barns of Freeling. Ngaire came to us as quite shy and a bit frazzled, and obviously had anxiety as well, and now you just wouldn't even tell that she came to us with those little barriers. She kept doing everything that she possibly could to, you know, up her standard, take in all the feedback that our other senior staff at the time had provided her. We just built up at her pace and we were just getting amazing feedback from our clients about her standard of work and just her in general as a lady. She is now a supervisor of this site at The Barns and does an amazing job. Everyone here who she has supervised has nothing but compliments about her.

Ngaire: I've actually got some self-worth now. I've got something to look forward to. I have a schedule that makes me feel like I'm achieving something. It's not just sitting around doing nothing, hoping for a phone call. I've got money. I can actually plan to do things. It's given me confidence and also freedom. Freedom, really. Yeah, a future.