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How Inclusive Employment Australia works

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How Inclusive Employment Australia works

Inclusive Employment Australia helps people with disability, injury, or a health condition to prepare for, find and keep a job.

Inclusive Employment Australia is a free service funded by the Australian Government and delivered by providers, such as APM Employment Services.

It is a program that helps you prepare for, find, and keep a job.

Participants often join through a referral from Centrelink (Services Australia).

Centrelink will check to see if you're eligible for Inclusive Employment Australia before referring you to a provider, such as APM.

Inclusive Employment Australia replaced the Disability Employment Services program in November 2025.


Registering for Inclusive Employment Australia

You can register for Inclusive Employment Australia by contacting us directly. Visit your nearest APM Employment Services office or call our friendly support team on 1800 276 276.

We can guide you through the process and tell you about the support you may be eligible to receive.

We’ll also let you know if you need to visit Centrelink for an Employment Services Assessment (ESAT).

This will let us know the type of support you need and help guide us on jobs you may be most suitable for.

You can also call the Centrelink employment services line 132 850 - and ask to join APM Employment Services for Inclusive Employment Australia.

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Inclusive Employment Australia participant with an employer

Your Inclusive Employment Australia journey

Our focus is on you and your employment goals - not your disability, injury or health condition.

You start with a meeting with a dedicated employment consultant who will be your champion to setting and achieving your goals.

Together you build a plan with activities to help you achieve your goals and keep you moving forward. These may include:

  • helping you to prepare for work and what to expect in a job
  • looking at job-specific training
  • access to mental health or other local support services
  • learning more about the jobs that interest you

You also get support to search and apply for jobs and when you’re ready to work, help with interviews and meeting local employers.


Support when you start work

Finding a new job might just be the beginning. We want to make sure you feel happy, confident and comfortable at work.

We also want to make sure you have the same opportunities as your co-workers to do your job well.

Your APM employment consultant will check in with you regularly to see how you’re going and help with any challenges you may have.

If you need us, we can provide on-the-job support, which may include workplace modifications, skills training, and other assistance to help you succeed at work.

And we can also meet with your employer and co-workers to ensure a supportive work environment.

We’re here to help you for at least 12 months once you start your new job, making sure you feel supported and confident at work for the long term.


If things change

Life is unpredictable. If your circumstances, work capacity, or health changes we’re here to help.

Buy working together we can adjust your Inclusive Employment Australia program so that it works with your new situation.

And if you have started a new job, we can work with you and your employer to modify your role or employment to minimise the disruption of any changes where possible.

The important thing is to keep us informed of any changes or concerns you have along the way. 


Frequently asked questions

Inclusive Employment Australia offers free personalised support to help you prepare for work, find a job, and stay employed. 


This can include career guidance, job matching, help with applications, and support to manage health or disability-related barriers to work.

Your IEA consultant can help you identify suitable roles, search for jobs, and apply for positions that match your skills and circumstances. 


This may include help with resumes, cover letters, and online applications.

Yes. Inclusive Employment Australia can support you to prepare for interviews by practising common questions, building confidence, and helping you think about how to talk about your strengths, experience, and any workplace adjustments you may need.

Depending on your goals and eligibility, Inclusive Employment Australia may help you access training to build job-ready skills. 


This could include short courses, accredited training, or on-the-job learning that supports your pathway to work.

Yes. Support does not stop once you start working. Inclusive Employment Australia can continue to support you and your employer to help you settle into your role and address any challenges that come up. 


You can also receive ongoing support to help you stay employed, if outlined in your plan. 



Inclusive Employment Australia can help you explore workplace modifications or adjustments that make your job more accessible. 


This may include changes to duties, hours, equipment, or the work environment, depending on your needs and eligibility.



If your circumstances change, such as your health, work capacity, or personal situation, your support plan can be reviewed. 


Inclusive Employment Australia works with you to adjust your support so it continues to suit your needs and goals.


Under the Australian Government’s Inclusive Employment Australia (IEA) program, you can receive support for as long as you need to find and keep a job.


There is no fixed time limit on support. The previous two-year cap that applied under the former Disability Employment Services program no longer applies.


Supported disabilities

Explore the disabilities, injuries, and health conditions of people we support.

NDIS participants

How to apply when you're an NDIS participant.

School leavers

Access support if you're preparing to leave or have recently left school.


Inclusive employment success stories