How can I find a job through Workforce Australia?

Find a job through Workforce Australia

Workforce Australia is the new employment service from the Australian Government. Find out how you can find a job through Workforce Australia at no cost to you.

If you are currently looking for work or aren't sure how to take the next steps in your journey to employment, support is available to help you reach your goals.

APM Employment Services is a provider of Workforce Australia, a government-funded employment service for all Australian job seekers.

In this guide, we explain how you can find a job through Workforce Australia. And how to get extra support from APM that's tailored to your needs.

What is Workforce Australia?

Workforce Australia is the new way for Australian job seekers to find a job and get support on their journey towards employment. It replaced jobactive from July 4th 2022.

Workforce Australia is also a free recruitment service for Australian businesses who are looking to hire staff.

Providers like APM Employment Services work closely with job seekers and businesses to match the right people with the right job opportunities.

When you use Workforce Australia, you get more choice over how much support you get while looking for work.

You can self-manage your job search through an online portal. Or you can get tailored enhanced services and one-on-one support from APM Employment Services or another provider in your area.

How can I find a job through Workforce Australia?

Everyone's journey with employment is different.

Whether you're a new graduate looking for your first job, a parent of young children hoping to get back into the workforce or a mature-aged worker thinking about changing careers – Workforce Australia is for all Australian job seekers.

Whatever your circumstances, the steps below explain how you can find a job through Workforce Australia.

Step 1. Apply for income support with Centrelink

If you are already receiving income support payments from Centrelink, you may receive a referral for Workforce Australia Online. Here you can self-manage your job search. If you want or need in-person services, you will be referred to a provider such as APM Employment Services.

If you aren't currently receiving income support payments, contact the APM Employment Services team directly to see how we can best support you to find employment.

Call us on 1800 276 932 or email

Step 2. Access online services

Workforce Australia Online is where you can self-manage your job search. You can access the online portal via or on the Workforce Australia app.

Use the online portal to:

  • Search and apply for job opportunities
  • Enrol in job skills programs
  • Access financial support for things like police checks and white cards
  • Find information to help with your job search
  • Get email or phone support from the Digital Services Contact Centre (DSCC)
  • Manage your obligations

Step 3. Get personalised support from a provider

If you need or want more tailored support, you can access Workforce Australia Services from APM Employment Services or another provider in your local area.

We'll work closely with you to understand your goals, prepare for work, find a job and succeed in your new role.

Services APM Employment Services can help you with include:

  • Finding suitable job opportunities
  • Career guidance and mentorship
  • Employment programs and skills training
  • Work experience, work trials and internships
  • Writing and tailoring your resume
  • Preparing for job interviews
  • Funding for work-related licences and micro-credentials
  • Support to relocate for a job

We can also help you access specialist support, additional services and funding that you're eligible for.

APM Employment Services is a chosen provider of specialist employment services for Indigenous Australians and job seekers from culturally and linguistically diverse communities in select areas.

Step 4. Meet your obligations

If you are receiving income support payments from Centrelink, you may be required to meet certain obligations to keep receiving payments.

Under the new Points Based Activation System, you'll be assigned a monthly points total.

This is how many points you need to earn every month to meet your obligations.

You earn points by completing activities like applying for jobs, going to job interviews and completing skills training programs.

Each type of activity has its own points value. For example, completing a job application will earn you 5 points and attending a job interview will earn you 25 points.

You will need to report the activities you do and points you earn to your provider. If you are self-managing your job search, you will need to report through the Workforce Australia website or app.

Is Workforce Australia the right service for me?

Workforce Australia is for all Australians who are currently unemployed but ready and able to work. Depending on your circumstances, you might be eligible for more specialised employment services at no cost to you.

APM Employment Services delivers a number of specialist employment services and programs funded by the Australian Government, including:

Disability Employment Services

Disability Employment Services helps people living with injury, illness or disability find and keep a job. Get tailored support to find the right employer, apply for jobs, access workplace modifications and more.

If you already have a job, but are having trouble meeting the requirements of your job because of injury, illness or disability, a Disability Employment Services provider can help.

They'll work closely with you and your employer, or just you, to help keep you in your job.

Specialist services for Indigenous job seekers

Aboriginal or Torres Strait Islander job seekers can access culturally appropriate employment services through Workplace Australia or Disability Employment Services.

Indigenous support may include pre-employment training, work experience and access to Work for the Dole activities that benefit you and your community.

Specialist services for culturally and linguistically diverse (CaLD) job seekers

Job seekers from culturally and linguistically diverse (CaLD) communities may be eligible for specialist employment services from licensed Workforce Australia providers.

Get tailored support to find employment opportunities, apply for jobs, build your workplace skills and plan for your career.

Young Australians (Transition to Work)

If you're aged between 15 and 24 years old, you could be eligible for Transition to Work employment services.

You'll get practical help as you complete school, move onto further training and education or transition into work. The program can include apprenticeships, work-related training or further education.


ParentsNext helps parents with children under 6 plan and prepare for study or work. If you are receiving a Parenting Payment through Centrelink, you may be referred to the ParentsNext program by Centrelink.

Career Transition Assistance

Career Transition Assistance helps Australians 45 years and over transition to a new job and build the skills and confidence they need to stay competitive in the job market.

You'll get practical and tailored support to find suitable job opportunities, improve your resume, boost your digital literacy and experience work in different industries.

Starting your own business

If you are thinking of starting your own business, you may be eligible for 12-months free support through the Self-Employment Assistance program. Self-Employment Assistance providers can help you workshop your business idea, develop a business plan, access business training and connect with business coaches in your industry.

Find and keep a job with APM

APM is a registered provider of Workforce Australia Services, providing tailored support to Australian job seekers and people experiencing unemployment.

We've helped thousands of Australians find work and succeed in the workplace through our employment services. And we're ready to help you too.

For more information about how you can find a job through Workforce Australia or APM Employment Services, get in touch today.

Call us on 1800 276 932 or email