Who is APM Employment Services?

APM Employment Services has been named as a Workforce Australia provider and will deliver support to job seekers and eligible unemployed people when the scheme starts on July 1.

Our support will enable job seekers to access various activities and services depending on their individual needs and goals.

All services will be aimed at enabling job seekers to find, apply for, start and keep working in suitable employment.

APM Employment Services has been selected to deliver Workforce Australia Services support, and other programs including:

• Specialist Services for CaLD (Culturally and Linguistically Diverse) job seekers
• Specialist Services for Indigenous Australians
• Transition to Work
• Self-Employment Assistance
• Career Transition Assistance
• Employability Skills Training
• ParentsNext

Eligibility for all programs and the level of support depend on an individual’s circumstances and location.

What about jobactive?

The jobactive program will be replaced by the Workforce Australia programs from July 1.

If you are currently registered with APM Employment Services for jobactive, your local employment consultant will contact you to let you know if your service will change.

You will also receive a letter from the Department of Employment, Skills and Education to advise you of the changes in your local area.

If you’ve been invited to join Workforce Australia Online to self-manage your job search but would like to have the support of a provider instead, contact your local APM Employment Services team to see if we can help.

What’s different about Workforce Australia?

If you’re unemployed, but ready to find and start work in a job, you will be registered with Workplace Australia Online.

From 4 July you can access your account via the new website workforceaustralia.gov.au or the Workforce Australia app.

To sign in, use your current jobactive account details. Your new Workforce Australia Online account will have your information, including a copy of your current Job Plan for your reference.

This platform will allow you to:

• Carry out your own job search and your job reporting requirements
• Sign up for online programs to increase or gain new skills
• Access tools to help with online learning and job searching
• Contact the Digital Services Contact Centre via phone or email for help
• Apply for financial help for job requirements such as police checks, completing micro-credentials such as white cards

If you’ve been invited to join Workforce Australia Online but would like to have the support of a Workforce Australia provider instead, contact your local APM Employment Services team to see if we can help.

What support do I get with Workforce Australia Services and APM?

If you want additional support from APM Employment Services, or another provider, you may be eligible for enhanced Workforce Australia Services.

This gives you most of the Workforce Australia Online support as well as:

• Face to face and in-person (where possible) support with a dedicated employment consultant
• Opportunity to join Work for the Dole to gain skills and micro-credentials alongside gaining work-like experiences

What do Workforce Australia providers do?

Workforce Australia employment service providers, such as APM Employment Services, help you get job ready and look for work.

If you need more support than Digital Services you may be designated for Enhanced Services – which is simply more help tailored to your needs.

This personalised support may include activities, group learning, interview practice, help with using a computer and other practical help to get you ready to be searching for work.

You also get support to make a good start with a new employer and keep a job as your situation changes.

APM Employment Services will also support you with:

• Career guidance, mentoring and vocational training
• Work experience, job placements and post-placement support
• Help to get tools and skills you need to find and keep a job. (This can include training, work-related licencing, relocation assistance and other work-related services)
• Programs that recognise skills and micro-credentials alongside gaining work-like experiences
• Reporting your mutual obligations and looking for jobs