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Amy and Everyday Independence

Amy’s come a long way

Heather moved from Scotland 16 years ago to have a better life for her family, including her daughter Amy, who she describes as “Very social. She picks up things very quickly. The wrong things, sometimes. Sometimes the wrong language… but she’s just overall friendly.” 

When Heather realised Amy needed supports, she tried other places, but they didn’t work out. Then she found Everyday Independence. 

Scarlette, Amy’s Occupational Therapist at Everyday Independence, remembers her first impression, “She’s got a very vibrant and warm personality, very enthusiastic about anything she really does.” 

When coming up with Amy’s goals, Scarlette was led by Amy and her family. This person-first approach understands that the participant and the family are the experts.  

It’s a case of sitting with them and determining the priorities, how to get there, and what other supports are needed. 

Scarlette says, “I would describe my relationship with Amy and Heather as very collaborative. It’s a very open and trusting relationship. We can have a laugh, and we can also focus on the serious things when needed.”  

Amy sitting at a kitchen table chatting with Occupational Therapist Scarlette about her progress and goals, highlighting person-first therapy approach.
Amy sitting on a couch with her mum Heather and Occupational Therapist Scarlette, discussing goals and supports at home. Everyday Independence story about collaborative therapy and family involvement.

It’s an approach that’s certainly worked for Amy and Heather.  

“Scarlette has been absolutely amazing. She’s come up with so many good ideas.” 

One of the most important aspects is to realise what supports are needed and to create a tailored approach to the person, with the right team in place.  

As well as Scarlette, Amy also gets help from Hala, her Habit Coach, and Rue, a Positive Behaviour Therapist. 

For Heather, the connection they’ve made with Amy means everything.  

“Amy loves them. The minute they come to the door, she gives them big hugs. I think she’s got a lot of hope, and she’s got a lot of potential.”