Mental Health

Evidence-based mental health support for all Australians

At the heart of everything we do is a simple belief: everyone deserves access to quality mental health support.

For more than 30 years, we have been supporting people to improve their mental health through evidence-based allied health and intervention services, including Cognitive Behaviour Therapy (CBT).

As the needs of our communities evolve, so do we - adapting our national and local services to support people with every aspect of their life at home, at work, or in life.

We’re guided by the principles of early intervention, digital accessibility, and strong community partnerships.

Through evidence-based care, we empower individuals, support families, strengthen workplaces, and build healthier communities.

Our national services support more than 663,000 Australians experiencing mental ill-health, disability, injury, or disadvantage - or simply those needing a helping hand - along with millions more who access our digital wellbeing resources each year.

Our impact is growing - and so is our commitment to providing the right support, at the right time.

We’re here 24 hours a day, 7 days a week, 365 days a year.

Get in touch

Our services

We provide a comprehensive range of mental health services designed to support individuals, families, and organisations.

Our services are person-centred, culturally inclusive, and designed to create lasting, measurable outcomes.

Individual Counselling

Personalised support for children, adolescents, and adults - delivered in person or via telehealth.

Digital Mental Health Tools

24/7 access to self-guided resources and real-time clinician support.

Employee Assistance Programs

Confidential counselling and support for employees and their families.

Workshops and Training

Over 45 evidence-informed programs covering mental health, resilience, trauma, and more.

Organisational Consulting

Expert advice and tailored strategies to build mentally healthy workplaces and address psychosocial risks.

Who we support

Through our partnerships and programs, we tailor support to people across all walks of life - individuals, families, employees, leaders, and teams.

We operate nationwide, with expert local teams embedded in hundreds of communities across Australia, providing personalised mental health support that is accessible and responsive to local needs, every day.

Our holistic approach to wellbeing, addresses interconnected factors that influence a person’s mental health - including sleep, nutrition, exercise, financial wellbeing, and specific health topics such as menopause and neurodiversity.

We also use a stepped-care approach, delivering support at the level that best fits each person’s needs.

Whether it's proactive, preventative, or responsive care, our evidence-based services are designed to:

Reduce the impact of stress and mental health challenges
Coach individuals to manage mental health issues
Support people to navigate mental health services
Build emotional resilience
Help people recover, grow, and thrive

We also provide inclusive, culturally safe support for:

First Nations peoples, through community-informed approaches that honour cultural identity, connection to Country, and holistic wellbeing.
Culturally and Linguistically Diverse (CaLD) communities, with multilingual resources and culturally responsive practitioners who understand the unique challenges of migration, identity, and belonging.
LGBTQIA+ individuals, by creating affirming, respectful spaces that recognise diverse identities and lived experiences, and by offering support that is free from judgment and discrimination.

Indigenous woman in hard hat holds clipboard and walkie talkie

Supporting Australia's mental health for more than 30 years

Innovation through technology

We’re harnessing the power of technology to make mental health support more accessible, safer, and more effective.

Our award-winning digital wellbeing platform offers:

Clinically validated mental health tools and resources curated by experts
24/7/365 access to real-time clinician support
Confidential, user-friendly tools for self-care and resilience

Recognised for excellence in digital mental health, our platform continues to evolve through strategic upgrades and partnerships that keep us at the forefront of innovation.

Working together for better outcomes

Collaboration is key to our impact. We work alongside:

Government agencies to align with national mental health priorities
Organisations to improve workplace wellbeing
Crisis services to ensure seamless, responsive care
Nonprofits and community groups to understand and support specific needs of diverse populations

Through these partnerships, we clarify roles, share expertise, and co-design solutions that are relevant, respectful, and effective.

Quality you can trust

We are proud to uphold the highest standards of clinical governance and customer care.

Our services are delivered by over 1,100 qualified mental health professionals and 2,900 allied health professionals, in communities across Australia.

And they are backed by:

Nationally recognised training accreditation (RTO, AQF)
Evidence-based frameworks and best practice models
Robust clinical governance, ensuring safety, effectiveness, and continuous improvement, certified to ISO9001
Guidance from our Mental Health Advisory Board, which brings together leading experts to inform strategy, innovation, and service design
Clinical Governance Framework, which underpins our commitment to quality, accountability, and ethical care across all programs and services

This structured approach ensures that every service we deliver is safe, inclusive, and aligned with the latest research and industry standards - so our clients receive the best possible support, every time.

Man smiles holding paper in office overlooking Sydney Harbour

Real stories of care and connection

See how APM's services are supporting people to succeed with better mental health across cultures and communities.

Ngaire overcomes mental health challenges

How the goal of achieving employment her goals has given Ngaire a new lease of life.

Partnership supports First Nations community

See how RAILS is helping First Nations people with mental health and employment support.

David makes the right turn for mental health

How Able Futures enabled a UK bus driver to get the support he needed to strengthen his mental health.

Team's support is just a phone call away

How leaders at The Zoological Society support managers and team members to be at their best.

Need mental health support?

If you're struggling, help is available. Many workplaces offer confidential support through an Employee Assistance Program (EAP).

Speak to your manager or HR team to find out what's available to you. If your employer doesn’t offer an EAP, we can help. Our team provides direct support and can assist your organisation in setting up a program.

In crisis?

For immediate support in Australia, contact:

Lifeline – 13 11 14
Emergency Services – 000

Support your organisation’s mental health

Partner with us to:

Deliver tailored, evidence-based solutions that support employee wellbeing, reduce risk, and enhance performance
Identify and manage psychosocial risks
Deliver impactful mental health training, including Suicide Prevention Australia-accredited programs
Use psychometric assessments to support smarter recruitment, deployment, and career progression

Take the next step toward a safer, stronger, and more resilient workforce.