United Kingdom

APM's services in the UK are delivered across two businesses

Ingeus UK

Provides employment services on behalf of government agencies, broader community services such as youth and justice education and training programs, and health and wellbeing services.


Provides employee assistance programs including legal, financial and training mediation, family support programs, critical incident response.

Employment services

APM commenced its UK Employment Services operations in 2012, and has successfully expanded through both organic contract wins and acquisitions, such as Pertemps People Development Group in 2015 and Ingeus in 2018. APM’s key employment services programs in the UK include:

The Restart Scheme

The Restart Scheme provides up to 12 months of tailored support for eligible participants to find employment. Ingeus is one of eight prime contractors delivering services in two of the 12 program regions. Ingeus also subcontracts with Serco to deliver services in an additional region.

With the program introduced recently in 2021, APM Management believes that the Restart Scheme contract will provide near-term growth opportunities for Ingeus and APM as the program continues to develop and as more participants engage with the Restart Scheme in 2022 and beyond.

Work and Health Programme (WHP)

WHP is the UK Department for Work and Pensions’ (DWP) (including devolved administrations funded by DWP) core program that assists those with disability or health issues, long-term unemployed and those from disadvantaged groups to find and retain employment. Ingeus is one of six service providers and delivers services across three of the 11 regions.

WHP – Job Entry Targeted Support (JETS)

WHP – JETS is dedicated to supporting unemployed people who receive social benefits. WHP – JETS provides fast-paced continuous support to participants for up to six months, with an aim to get people back to work quickly. Ingeus delivers WHP – JETS services across three of the 11 regions.

Health and wellbeing

Ingeus in the UK delivers the NHS Diabetes Prevention Programme (DPP) which has been designed to help participants make simple changes to their diet, physical activity levels and weight management, with the aim of significantly reducing or removing their risk of developing Type 2 diabetes.

CiC provides EAP services as well as critical incident and crisis management support in the UK and internationally.

Communities and assessments

Ingeus delivers the National Citizen Service (NCS), a national youth program designed for 16-17 year-olds that runs every summer and autumn. The program was founded in 2009 to help young people achieve their potential and build bridges between communities.

Also in the UK, Ingeus provides rehabilitation support to offenders as they look to transform their lives.

Commissioned Rehabilitative Services (CRS) forms part of the UK Government’s Ministry of Justice’s new probation system and is designed to provide tailored support to individuals and address areas of need associated with reoffending, or provide the stabilisation that many of those under supervision need. Ingeus delivers the following services:

  • accommodation services
  • education, training and employment to support people into secure and sustain suitable employment, training and education to remove barriers and increase skills
  • personal wellbeing services covering social inclusion, lifestyle and associates, family and significant others, and emotional wellbeing to help people make successful transitions

APM also delivers several justice contracts designed to assist clients to secure employment.