If you're with APM Communities
If you make a complaint, we will resolve your issue as quickly as possible at the local level.
You can speak directly to your APM Communities Local Area Coordinator, or if you prefer, speak to APM’s Team Coordinator.
You can make contact with us in the way you feel most comfortable.
If you would prefer to provide feedback to the NDIS, please visit the feedback and complaints page on the NDIS website.
Alternatively, you can escalate your concerns to the NDIS Quality and Safeguards Commission.
NT and QLD
The NDIS Quality and Safeguards Commission (NDIS Commission) is a new independent Commonwealth agency established to improve the quality and safety of NDIS supports and services.
The NDIS Commission is now in operation in all states and territories except Western Australia.
For information about making a complaint, visit the NDIS Commission website or call 1800 035 544.
For complaints or compliments about a service provided by the Department of Communities, Disability Services, please contact the customer liaison team: