Emma is empowered to return to work

  • After caring for her children, Emma was supported to return to work.
  • The Employability Skills Training program helped her identify her strengths and regain confidence.

The skills and confidence Emma has gained have empowered her to take bold steps forward in her life.

Having previously spent the last decade as the primary carer and single parent to her children, Emma had not worked for some time.

When she decided to return to work, she had little confidence in herself and was apprehensive when it came to job interviews.

Emma was referred to the Employability Skills Training program (EST) through APM Employment Services.

Employability Skills Training is one of the Workforce Australia programs, assisting eligible job seekers aged 15 and over to get noticed by local employers.

After Emma began the EST program, she experienced a number of positive changes in her life.

Program Facilitator Sean worked hard to identify Emma’s strengths and used different strategies to increase her confidence.

Her one-on-one session with Industry Consultant Akshay helped establish Emma’s hopes and aspirations for herself and her career.

Through the program, Emma also worked on her transferrable employment skills, developed her knowledge of change management, which assisted her to create a strong resume.

Sean and Akshay were instrumental in identifying Emma’s experience and future goals, agreeing that the hospitality industry would be a good starting point for her journey to employment.

Akshay was able to contact an employer he had strong rapport with and arrange an interview with them.

Sean took the time to sit with Emma, coaching and mentoring her through the interview process.

The seamless teamwork used by Sean and Akshay ensured Emma was fully prepared for her return to the workforce.

The hard work paid off, Emma shone at her interview and the employer asked her to start the next week.

Emma was incredibly happy with the outcome and very eager to start in her new position.

Akshay regularly checked in with both the employer and Emma after she started in her new role, which helped to encourage communication between all parties.

Her employers are impressed with Emma’s continued improvement and growth, with her confidence flourishing since becoming employed.

Emma’s sense of pride and achievement has empowered her to plan and work towards the next steps in her life.

Not just for her, but her family too.

Improving skills and opportunities for everyone

Whether it’s your first time applying for work, or you’re making a career change - we’re here to help.

Whatever stage you’re at, the Employability Skills Training program (EST) helps you get job ready.

If you’re aged over 15 years, participating in an eligible employment services program through Workforce Australia, Yarrabah Employment Services or Disability Employment Services, you can be referred to EST.

The two-course program helps participants develop their job search and workplace skills, along with insights into the local job market.

You’ll work with experienced facilitators and consultants to create an employment pathway plan based on your areas of interest.

Find out everything you need to know about the Employability Skills Training program, delivered by APM.

Call 1800 276 286, or email est@apm.net.au.