Phoebe turns experience into a career that gives back

Phoebe had been here before.

A proud First Nations woman with experience in employment services and a call centre, she knew the rhythm of the workplace.

But when she arrived at APM Innisfail for Workforce Australia support, her confidence had dimmed, and she wasn't sure how to find her way back to it.

Her APM employment consultant Jade could see the spark was still there.

It just needed nurturing.

Through the Employment Fund, Jade helped Phoebe gain the practical essentials she needed to move forward - a Blue Card, Yellow Card, a current police check, and help renewing her car registration.

In a rural community where transport options are scarce, keeping her car on the road meant keeping her opportunities within reach.

Phoebe was also invited into programs that supported her whole self.

Personality Matters, a group allied health program, helped strengthen her mental wellbeing.

Yarnin' Money, a financial literacy program designed specifically for First Nations people, gave her tools not just for work, but for life.

Working closely with Jade, Phoebe secured a role as a community and intake worker.

When that contract ended after four months, Jade reminded her that endings are not failures.

They are stepping stones.

Together they discovered the Digital Walkabout Program, delivered by One Training, a unique initiative that blended cultural reconnection with digital skill-building.

Over two weeks, Jade stood by her side with encouragement and practical help with transport costs while Phoebe built new skills, new friendships, and a deeper sense of belonging.

It didn’t take long before Phoebe became the first participant from the course to secure full-time employment, stepping into the role of Employment Mentor with Campbell Page, providers of Inclusive Employment Australia.

Now she is the one helping others find their way forward.

If you are looking for support to take your next step, APM is ready to walk alongside you.

Visit our job seekers page to find out more, or share Phoebe's story with someone who needs to hear it today.