Lelani and Ross IES

Read a full transcript of this video.

Supported into a new career

After having her first child, Lelani wanted to return to work, but she was unsure about what she wanted to do.

She didn't know how she could pursue her interest in healthcare, or what support she could access.

Ross Innovative Employment Solutions (IES) is a customer-driven workforce development company. We enjoy an ongoing record of quality customer service and superior program performance.

Ross offer a a variety of services to assist youth and adults to enter or re-enter the labor market.

Lelani admits to feeling quite vulnerable at the time.

"I didn't know how to feel signing up for a program that can help me" she said.

"So giving all this trust with them and them coming and going so hard for me, it made me feel like I can always trust them and have them always as a support system."

Lelani and work surrounded by medical equipment

Making the change

Lelani had previously worked in retail, and her case manager Patrice could see she wanted to make a change.

Patrice observed Lelani was uncertain about making a change into a new industry, and her confidence was low.

"In a part of my life where it was depressed, you know, being a new mum, going through post-partum and I was just kind of in a funk" Lelani recalled,

"So I feel this program kind of uplifted me as a mother, as a woman as a fiancee."

"It just brought new life to me" she added.

CEO of Life Got Better Marlon admires the work of Ross in helping people.

"Ross has not only changed lives when it comes to continued support, emotional support, but just having someone you can call for advice" he said.

"Whether it's personal or whether it's business, I think that's what's amazing here."

"It goes a long way" he added.