What is the Points Based Activation System (PBAS)?

Workforce Australia is the new way for job seekers to access the government’s employment services.

Workforce Australia Services, delivered by APM Employment Services, provides you with an enhanced service to overcome barriers to finding a job and to be work-ready.

In order to keep receiving income support payments from Centrelink, you need to meet your mutual obligation requirements while you search for work.

From 4 July, 2022, your mutual obligations will be part of the new Workforce Australia Points Based Activation System (PBAS).

This system aims to give you more choice in the tasks and activities you carry out as part of your mutual obligation requirements.

Please speak to your APM employment consultant or the DSCC if you have any questions about your points total or the activities in your Job Plan.


How to earn points

You’ll earn a certain number of points by completing tasks and activities in a reporting period.

These can include:

  • a minimum number of job searches
  • going for job interviews
  • stints of paid or voluntary work
  • work experience
  • training opportunities
  • online learning modules

Scroll down to see the list of activities and the points you can earn for each one.


Meeting your points total

Your APM employment consultant will discuss the number of points you need to earn for each reporting period.

They will also discuss with you how to earn and how to report them.

Every participant's points total will depend on the support they receive and their circumstances, so you may have a different number of points to earn than other Workforce Australia participants.

Please remember, your income payments can be impacted if you don’t reach your number of points during the reporting period.

If you have any problems meeting your points total, speak to your APM employment consultant as soon as possible.

If you are self-managing your job search through Workforce Australia Online, reach out to the Digital Service Contact Centre (DSCC) by calling 1800 314 677 or email digitalservices@dese.gov.au.


How many points you can earn for each activity


 

Tasks and activities

Points value

Completing a job application (job search) 5 points
Creating and updating the profile 5 points
(maximum of 5 points per month)
Online learning modules (2)
(Short online modules to support resume writing, tailoring job applications, getting work experience)
5 points
(maximum of 5 points per month)
Paid work 5 points for 5 hours (rounded up)
Participant sourced voluntary work
(For example, fire reserves, school canteen)
5 points for 5 hours
(maximum of 10 points per month)
Driver’s licence hours 10 points for 5 hours (rounded up)
Counselling (1) 15 points (with flexibility to increase)
Drug and alcohol rehabilitation and/or interventions (1) 15 points (with flexibility to increase)
Non-vocational assistance (1)
(For example, cultural services, personal development courses)
15 points (with flexibility to increase)
Provider workshops/ Informal activities (1)
(For example, work preparation activities/job clubs)
15 points (with flexibility to increase)
Self help and support groups (1) 15 points (with flexibility to increase)
Defence Force Reserves 15 points (with flexibility to increase)
Career Transition Assistance 15 points per week
Work related licences and qualifications
(For example, forklift licence/white card)
20 points (with flexibility to increase)
Attending a job fair 20 points (points can be claimed for one job fair per year)
Career coaching - Youth Advisory Sessions (2) 20 points (limited to 3 sessions per year)
Other government programs (1)
(For example, local, state or federal government programs with an employment focus, such as the Indigenous Skills and Employment program)
20 points per week (contact hours over 15 hours per week)
15 points per week (contact hours up to 15 hours per week)
Non-government programs (1)
(For example, approved Not for Profit organisations, work-focused programs or vocational interventions approved by the Department, such as the Woolworths Program, Job Ready Program)
20 points per week (contact hours over 15 hours per week)
15 points per week (contact hours up to 15 hours per week)
Self-Employment Assistance Exploring Self-Employment workshop 20 points per week
Education and training (3) 20 points per week (contact hours over 15 hours per week)
15 points per week (contact hours up to 15 hours per week)
Employability Skills Training 20 points per week (contact hours over 15 hours per week)
15 points per week (contact hours up to 15 hours per week)
Observational work experience (1)
Provider sourced voluntary work (1)
20 points per week (contact hours over 15 hours per week)
15 points per week (contact hours up to 15 hours per week)
Work for the Dole (1) 20 points per week (contact hours over 15 hours per week)
15 points per week (contact hours up to 15 hours per week)
Adult Migrant English Program (4) 25 points per week (contact hours over 15 hours per week)
15 points per week (contact hours up to 15 hours per week)
Skills for Education and Employment (4) 25 points per week
Attending a job interview 25 points
Driver’s licence attainment (1) 25 points
Launch into Work (1) (4) 25 points per week
Self-Employment Assistance Small Business Training (4) 25 points per week
Local Jobs Program
Workforce Specialist Projects
25 points per week (high-intensity level)
20 points per week (medium-intensity level)
15 points per week (low-intensity level)
Starting a job 50 points
Relocation for a job 100 points

Please speak to your APM employment consultant provider if you have any questions about your points total or the activities in your Job Plan.

Note: Providers and the Digital Services Contact Centre (DSCC) may increase the values of certain tasks or activities through an activity bonus to reflect the individual circumstances of the participant and the task or activity they are doing. Please speak to your provider or the DSCC to discuss if this is applicable.

(1) These tasks and activities are available to Workforce Australia Services participants only. 15 points is generally based on a one-hour session. Providers can adjust the value for longer engagements.

(2) These tasks and activities are available to Workforce Australia Online participants only.

(3) The Points Target and minimum job search requirement can be tailored for participants undertaking Education and training over 15 hours per week or full-time as defined by the institution.

(4) Participants undertaking these activities are not required to complete a minimum job search requirement.

Information updated 29 June 2022.


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