How Douglas went from uncertainty to empowerment

Douglas was eager to make a change after a long time without employment.

Unsure of his path forward, Douglas decided to seek support with APM Employment Services and Workforce Australia, to find the support he needed to get back on track.

At APM Ipswich, Douglas was referred to the Employability Skills Training (EST) program.

Douglas was determined to see if there was something he had missed in his job search approach.

Despite his efforts, he had either received no responses to his applications or failed to secure job offers after interviews.

Jane, an APM trainer, assessed Douglas and found he aspired to build a career in individual support or counselling.

She also identified areas where Douglas could improve, such as his interview techniques and resume format.

His resume, though thorough, was lengthy and overly formatted, making it difficult for employers to quickly review his qualifications.

Jane tailored Douglas' training experience to his specific needs, focusing on resume refinement, interview techniques, cover letter development, and job search strategies.

Through this personalised coaching, Douglas not only learned new skills but also grew in confidence.

Douglas completed the course with a renewed sense of optimism.

"This is the best course ever to help brush up our skills, even for a uni graduate such as myself," he said.

"I always go into every course with a willingness to learn and always value educators that help me get back onto the employment ladder. It's all the little things – growth mindset, doing the homework, listening to industry leaders talk about their hardships and how they got to be CEOs."

Douglas also praised Jane's engaging training style, which made him feel valued and understood.

"I have found Jane to be a very engaging workplace trainer and enjoy the real, down-to-earth approach and sharing our collective life experiences so that we don't feel like we are 'on our own.' It makes for a warm, safe, and positive environment in which to learn," he said.

Today, Douglas is ready for employment and feels empowered to pursue a meaningful career in his chosen industry.

His journey with APM has not only equipped him with essential skills but also instilled a sense of confidence and hope for the future.

Are you looking for support in your employment search? Contact APM today and let us help you find the right job.