Pat’s determination brings positive changes

When Pat joined the Disability Employment Services (DES) program, she was facing tough times.

She had been in and out of jobs for years, feeling stuck and unsure about her future.

Her mental health was suffering, and she often felt depressed.

Despite this, Pat was determined to turn things around.

At APM Mackay, employment consultant Sovana was there and ready to help.

She took the time to understand Pat's challenges and build a strong connection.

And Sovana reassured Pat that APM would support her every step of the way.

Over the next few months, Sovana helped Pat update her resume and find job opportunities that suited her skills.

Pat applied for various roles, thanks to her solid work history.

Sovana also assisted Pat in getting her Blue and Yellow Cards and completing a police check.

To help Pat manage her mental health, Sovana referred her to counselling services. This comprehensive support ensured Pat was ready for work and could manage her wellbeing.

When Pat was ready, Sovana referred her to a cleaning job.

They practised interview techniques together, boosting Pat's confidence.

Pat nailed the interview and got the job!

Almost a year later, Pat is thriving in her role.

Her job allows her to balance her caring responsibilities and continue to manage her mental health.

Pat's experience shows how Disability Employment Services can change lives and the dedication of team members to give a personalised service for every participant.

Pat’s story also featured in the Mackay and Whitsunday local news.

“Don’t let anybody put you down… be strong, don’t let anyone tell you what to do. Go for what you want to achieve, follow your dreams… and be happy,” Pat told the Mackay and Whitsunday Life.

Pat said she is incredibly proud of what she has accomplished, especially in her role as a cleaner, which she loves.

She gained much of her experience in previous years helping her late-mother who worked in a motel when she was younger, and has now been in the cleaning profession for over a year.

During this time, she has met many great people and even won awards for her work.

Pat said, “I enjoy my cleaning, it gets me out and I’ve met a lot of friends along the way.”

“I’ve achieved a lot since I’ve been out of that domestic violence situation.”

She’s also deeply proud of her two children, Jessica and Bradley.

Known for her strength, courage, and big heart, Pat has earned a reputation for helping others, with those around her describing her as having a “heart of gold.”

About Disability Employment Services

If you have a disability, injury or health condition, we know that doesn’t define you.  

If you’re eligible for Disability Employment Services (DES), speak to APM Employment Services for help finding meaningful and fulfilling employment, and to get you to where you want to be.

Your support is unique to you, your goals, and the type of work you’re interested in. It may include:

• help to prepare for work
• job-specific training
• access to health or other local support services

You’ll also get support to search and apply for jobs.

When you’re ready to work, we’ll help with interviews and meeting local employers too.

When you start work, we may also help with on-the-job training, access to tools, uniforms or assistance with transport costs.

Chat with us today and choose what defines you – including a job you love.

Call 1800 276 276 or click Register now below to get started.