Quaid's on the road to success

Quaid came to APM with a background in event logistics and mechanics, despite not having formal qualifications.

His love for cars was evident, but he faced significant challenges, including anxiety, depression, and chronic shoulder pain from a past injury.

While he was eligible to join the Disability Employment Services program, these obstacles often left Quaid feeling uncertain and frustrated about his career path.

Then he met Ben at APM Employment Services in Benalla.

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Three men smile in a car dealership where Quaid found a job through Disability Employment Services

Quaid's dedicated employment consultant, Ben started helping him define his interests, update his resume, and explore job opportunities that aligned with his passion for cars.

Recognising Quaid's potential, Ben reached out to local car dealerships to find a suitable position.

During this time, Quaid moved in with his grandparents, gaining additional support that significantly boosted his confidence and outlook.

Ben noticed this positive change and seized the opportunity to arrange an interview for Quaid at a local Ford dealership for a car detailing position.

To ensure Quaid was fully prepared, Ben provided interview coaching, boosting Quaid's confidence and helping him present his best self.

The hard work paid off - Quaid secured a casual position at the dealership.

And to support Quaid’s employment, Ben organised a wage subsidy for the employer during his training period.

Plus APM provided Quaid with a fuel voucher for his commute, and some required work boots.

Quaid's dedication and high standards quickly impressed his new employer, and he was soon offered a permanent part-time position, thanks to his strong work ethic and exceptional performance in car detailing.

The team at Ford welcomed Quaid with open arms, appreciating his positive and bubbly attitude.

“Quaid has fit into the business really well,” his employer shared.

“He just gets stuck into what he’s been asked to do without hesitation. He started off with a simple role but within a short period of time, he was being trusted with a lot more technical responsibilities because he has proved himself well.

“We love having him around as he always has a positive and bubbly attitude.”

On the road to more success

Quaid's journey didn't stop there.

Achieving his goal of financial independence, he moved out of his grandparents' home and into his own place.

He recently shared with Ben how much he enjoys his job, the new friends he's made, and the supportive, friendly environment at work.

Quaid's story highlights the power of perseverance and the transformative impact of Disability Employment Services.

For employers, it highlights the benefits of inclusive hiring practices and the valuable support APM provides throughout the hiring process and beyond.

For people with mental health conditions or disabilities, Quaid's success shows with the right support, achieving your goals is possible.

If you or someone you know has a disability, injury, or health condition and is looking for work, speak to your local APM team about joining Disability Employment Services today.


About Disability Employment Services

If you have a disability, injury or health condition, we know that doesn’t define you.  

If you’re eligible for Disability Employment Services (DES), speak to APM Employment Services for help finding meaningful and fulfilling employment, and to get you to where you want to be.

Your support is unique to you, your goals, and the type of work you’re interested in. It may include:

  • help to prepare for work
  • job-specific training
  • access to health or other local support services

You’ll also get support to search and apply for jobs.

When you’re ready to work, we’ll help with interviews and meeting local employers too.

When you start work, we may also help with on-the-job training, access to tools, uniforms or assistance with transport costs.

Chat with us today and choose what defines you – including a job you love.

Call 1800 276 276 or click Register now below to get started.