They are the individuals who access APM’s services and for whom APM is dedicated to supporting to make a positive and lasting difference in their lives.
While APM delivers programs and services to individual clients, the services are funded via contracts, licences, grants, and individual fee for service arrangements.
APM’s customers include government departments and agencies (at a local, state, and federal level), employers and insurers.
APM has a diversified customer base across its 11 countries delivering over 100 separate programs and serving over 150 contract regions, with a multitude of business-to-business corporate customers and individual private pay clients across APM’s Health and Wellbeing businesses.
APM aims to deliver high quality and personalised support services, tailored to the specific needs of each client. APM works closely with each individual to understand their needs and desired outcomes and provides clients with the necessary support at every stage of their journey.
APM’s evidence-based practice together with its outcome-driven and client-centric culture is supported by investment in its people, systems, and processes to drive positive outcomes for clients and customers.
APM’s foundation in allied health and rehabilitation is also a key point of differentiation relative to other service providers.
APM’s key customers include the following international government agencies and departments, and corporations: