Access the tools, training and assistance to find your next job
Use the platform to meet your mutual obligation requirements
Another feature of the online service is the ability to record and report the tasks and activities you complete every month, as part of your mutual obligation requirements, to get your income support payments.
Under the new Points Based Activation System (PBAS), you earn points by completing job searches, interviews, paid work, or education and training.
The points can be up to 100 with a minimum of five job searches, but these targets can be tailored to you based on your individual circumstances.
Find out more about the Points Based Activation System.
Need more help to find a job?
If you’re claiming income support with mutual obligations and you need or would like personalised support to find a job, you can request to join a Workforce Australia Services provider.
Contact the Digital Services Contact Centre and they will help connect you with APM Employment Services or another provider in your local area.
Some specialist providers, including APM Employment Services, deliver personalised services in certain locations to culturally and linguistically diverse (CaLD) and Indigenous Australians.
You’ll be able to access these services if you’re eligible and in these locations.
Contact the Digital Services Contact Centre on 1800 314 677 or email firstname.lastname@example.org.